Customer Service

Contact Us:

Sticks & Stones Designs
P.O. Box 216
Carrizo Springs, Texas  78834

830.876.3229
830.876.8548
830.255.0477

sales@sticksstonesdesigns.com

Shipping:

Please allow 3-5 business days for your order to be shipped. All orders are shipped via UPS.  We do not ship to P.O Boxes. Shipping/Handling charges include delivery charges as well as the secure packaging of each item. Please contact us for shipping rates outside the U.S. Our U.S. shipping/handling rates are as follows:

UPS Standard Ground:
$10.00
UPS 2nd Day Air:
$20.00
UPS Next Day Air:
$30.00

Rush Charge:
$25

Sales Tax:

No sales tax will be charged if the delivery address is located out of the state of Texas. All deliveries in Texas will be charged an 8.25% sales tax on merchandise.

Returns and Exchanges:

We will be happy to accept returns within 14 days of the shipping date.  After the 14th day, you may receive a store credit. No returns after 30 days.  

All tags must be intact, merchandise must not have been worn, include the itemized receipt.

We will credit your original method of payment excluding shipping charges. Shipping charges will only be refunded if the wrong item is shipped.

Returns/Exchanges should be sent to:

Sticks & Stones Designs
1302 West Pena
Carrizo Springs, Texas 78834